Try plugging your devices to another computer with the Razer Synapse installed.There are several cases where USB port type makes a difference i.e.
Try plugging the peripherals into another USB port.This might help us rule out a hardware problem without putting in much effort. Basic troubleshooting tips:īefore we go into specific solutions, you should try the basic troubleshooting tips and see if any of the cases apply to you. Make sure that your Windows is updated to the latest version because some versions of Windows have been known to cause issues where the app doesn’t detect devices properly or where it doesn’t open.īefore start going into the details on how to fix this issue, make sure that you have administrator privileges and an active internet connection on your computer.Sometimes new but unstable drivers can prevent it from detecting devices and they might also trigger high CPU usage by Razer Synapse.You might be installing older drivers for your Razer products from the CD instead of the latest ones available.This happens more often and a simple reinstallation fixes the issue. Synapse software is in an error state.The USB drivers from which you are connecting your mouse is not updated or contains some discrepancies.All later versions of Windows are supported. As reported by several users, Windows 7 home and education do not support Synapse properly. You are running an older version of Windows 7.
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